FAQ's
Welcome to our FAQ, we are so happy to have you here!
We have tried to answer the most common questions.
Choosing a Sensory-Friendly Shirt
Finding a shirt that feels comfortable all day starts with knowing what to look for. Here's how our tees are built with sensory comfort in mind.
Tags ?
All of our tees are tagless — no scratchy labels at the nape of the neck.
What fabric do you use?
Our blanks are made from ring-spun cotton, which is softer and smoother than standard cotton. We use Bella + Canvas blanks, and the fabric is pre-shrunk so the fit stays consistent wash after wash.
Printing
We use direct-to-garment (DTG) printing, which bonds ink directly to the fabric rather than adding a thick layer on top — keeping the print breathable and low-texture.
Seams & Construction
Side seams run along the body of the shirt (not over the shoulder), reducing pressure points. Shoulder taping adds structure without bulk, helping the shirt lie flat and stay in place.
Coming soon: shirts without side seams! Having my own DTG printer means I can source other shirt blanks and expand our sensory-friendly options. These additional styles aren't available yet.
Collar Feel
Our crew neck collars are ribbed but lay flat against the neck. If collar sensitivity is a concern, sizing up gives a looser neckline with less contact.
Fit
Our tees are cut as a relaxed unisex fit. Check the Unisex Tee Size Guide for measurements. Size up if you prefer more room around the arms or torso.
Shop Sensory-Friendly Styles
Browse our Neurodivergent collection for designs made with you in mind.
Made to Order & Delivery
What does print-on-demand mean?
Made just for you, not pulled from a stack. Print-on-demand (POD) means your item is printed after you place your order, rather than being kept as ready-to-ship inventory.
Why isn't my order shipped right away?
Your made-to-order item needs time in production before it can begin its journey to you. Placing an order starts that process; it doesn't mean your package is already on its way.
How long will my order take to arrive?
Your total wait includes two stages: production time, while your item is made, and shipping time, while the carrier delivers it. A shipping-time estimate alone does not include production unless it explicitly says so. Please allow time for both, especially if you're ordering for a birthday, holiday, or other deadline.
Why can delivery take longer than expected?
Production demand, product availability, your delivery destination, holidays, and carrier delays can affect the timing. Delivery estimates are estimates, not guarantees, so we recommend ordering early when you need an item for a particular date.
About Our Art
Who creates and sells the designs?
Every design at The BirdHive is created and sold by the artist. When you shop here, you're buying directly from the person behind the art.
Is generative AI used in the artwork?
No. We do not use generative AI in any of our art. Print-on-demand is how your item is produced, not how our designs are created.
Our Blanks & Production Partners
Where do your shirt blanks come from?
We currently use ethically sourced Bella + Canvas shirt blanks for our tees. These are the blank shirts that carry our original artwork. In-house printing will also let me source other blanks, including shirts without side seams. Those new options are coming soon.
Who helps produce the shirts?
Printful helps bring our designs to life through print-on-demand production. We work with Printful for its ethical sourcing practices and eco-friendly ink solutions.
Will the artist be printing shirts in-house?
Yes! I now have my own direct-to-garment (DTG) printer and will soon begin personally printing shirts in-house. Printful remains a production partner I rely on for help. Every design is still created and sold by me, whether a shirt is printed in my studio or with Printful's support.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
My shirt is damaged, what do I do?
First of all, I'm so sorry that happened, SECOND you can definitely request a return via addyvin@birdhivedesigns.com.
Damaged merch on arrival is a definite return, especially within 30 days of receiving the package! You can ask for an exchange or a full refund.
My Package never came, what do I do?
Check your email for tracking your package, and if that doesn't give you enough info you can email addyvin@birdhivedesigns.com to see if there is any more shipping info on our side so we can compare notes.
The BirdHive is not responsible for stolen items, but if it was lost in the mail, we can definitely get you a new one sent!
How long with it take to get my package?
Everything is made AFTER you order it! So first it can take between 2-5 business days to print/create your order, then an average of 2-5 business days to be delivered.
We make make the art here, but it is printed at Printful distribution centers in California, North Carolina, and Texas
Can I return my order?
You can return your order for a full refund within 30 days of receiving your package. Please email addyvin@birdhivedesigns.com for further instructions
Products
Below are some common questions about our products
There's a Design I really like, but I can't find it on a hoodie/sticker/shirt/etc..?
NO problem! We are print on demand, so just shoot us an email at addyvin@birdhivedesigns.com about the product you want and we can make it available for everyone!
What printing process do you use for shirts?
We use Direct To Garment (DGT) printing. This means we use colorful inks that soak into the fibers of the shirt so they stay flexible and breathable!
What is DTG printing?
DTG, Direct to Garment, designs are printed using non-toxic vegan inks that ensure the garments are safe for adults and children. DTG-printed designs soak into the clothing fibers. This prevents cracking over time, and allows the design to be flexible, so it moves with you. The process uses machines that are energy-efficient, produce zero wastewater, and are sustainable

